Frequently Asked Questions

What are the dates of the convention?

Thursday - November 24th
Friday - November 25th
Saturday - November 26th

What time does the program begin and end?

Thursday 11/26
8:00am - Registration opens
9:30am - Convention Opening Session

When should I arrive?

We encourage you to arrive Wednesday 11/23 and book a hotel night at the Ontario Doubletree. If you cannot, then come early at 8:00am on Thursday 11/24 as the first session is at 9:30am.

Are there any hotel group rates available?

Yes, we have a group hotel rate at the Ontario Doubletree for $94. Deadline to book a room under the group rate is November 8th. Click here to book online.

Where can I park?

Click here for a map to parking locations in the near vicinity of the Ontario Convention Center.

How do I get to the Ontario Convention Center?

Driving Directions

I can't make it to the convention anymore. Can I get a refund?

We apologize for the inconvenience, but all sales are final.